How to Reach Us
WhatsApp is our main channel for web development enquiries, the fastest way for most clients to reach us and for us to send drafts and quick questions during a project. Message 0328-4675162 and describe what you need — a new business website, an online store, a custom tool, or a redesign of something you already have.
What to Include in Your First Message
- What you need: a new business website, an online store, a custom tool, or a redesign
- A rough idea of your business and what the site needs to do
- Any timeline pressure — if you need it by a specific date, tell us up front
You don't need a fully worked-out brief. A few honest sentences is enough for us to ask the right follow-up questions.
What Happens After You Message Us
We reply, usually within one business day, with clarifying questions if we need them, or directly with a fixed quote and timeline if your request is straightforward. There's no obligation at this stage — getting a quote costs nothing. If you want to proceed, we send a short written agreement covering scope, price and payment milestones.
Already a Kamboh Associates Tax Client?
If you already work with us for tax or regulatory matters, mention that when you message us — it doesn't change our pricing, but it does mean we already have your basic business details on file, which can make the first conversation faster.
The Address, for the Record
We operate from Shop No 34, Rizwan Block Market, opposite Rizwan Park, Awan Town, Lahore, Pakistan — the same office Kamboh Associates has run from for years. We're not a one-person operation working from a laptop in a cafe; we're part of an established, physically real business with a known, checkable address.
What We’ll Never Do
We won't add you to a marketing email list without asking. We won't call you repeatedly after one unanswered message. We won't pressure a decision with a fake deadline. If a provider does any of that to you elsewhere, it's a reasonable reason to walk away — and it's not how we operate.
A Few Things Worth Knowing Before You Message
We're an established firm, not a solo freelancer working between other jobs. We publish our prices rather than negotiating blind. We don't take full payment upfront. If any of that doesn't match what you're looking for, better to know now than after a conversation.
What We’re Not the Right Fit For
Large enterprise or government-scale projects with complex procurement requirements — that's genuinely better served by an established enterprise agency with the track record those processes require. Extremely rushed turnarounds measured in days rather than weeks, where corners would have to be cut to meet the date. If either describes your project, we'd rather tell you honestly than take it on and underdeliver.
What “Within a Business Day” Actually Means
If you message us Monday morning in your own time zone, expect a reply by Tuesday at the latest, often same-day. Messages sent over a weekend are picked up the next business day. We'd rather commit to a realistic response window we consistently meet than promise instant replies we can't actually sustain once we're handling several projects at once.
If You Already Have a Website
Tell us the current site's address when you message us. We'll take a genuine look — what's working, what's actually costing you customers — before recommending whether a full rebuild makes sense or whether targeted fixes would serve you better and cost less. A rebuild isn't always the right answer, and we'd rather say so than sell you one unnecessarily.
Languages We Work In
We communicate in English or Urdu by default, whichever's more comfortable for you, both for the back-and-forth of the project and for the site content itself. For a project with specific language needs — bilingual site content, content in a regional language, or anything beyond that — tell us upfront and we'll confirm honestly whether we can deliver that directly or would involve a translator in the process, rather than quietly guessing and hoping it's close enough.
An Example of a Good First Message
Something like: "Hi, I run a small accounting practice in Lahore with about 200 clients. I need a new website — current one is old and doesn't work well on mobile. Looking for maybe 6 pages, nothing fancy, just professional and easy to update myself." That's genuinely enough for us to come back with real, specific questions and a fixed quote — you don't need more detail than that to start.
What Happens to the Information You Send Us
Whatever you share with us while discussing or building your project — business details, content, sometimes customer data for testing — is used only for your project and not shared or reused elsewhere. This is the same standard Kamboh Associates applies to client financial documents, carried over to this service as a matter of course, not as a special promise made only here.
No Pressure, No Countdown Timers
You won't get a quote with an artificial 24-hour expiry or a pushy follow-up sequence designed to manufacture urgency. Take the time you need to decide — our quote stands, within reason, while you think it over.
Not Sure Which Service You Need?
If you're not sure whether you need a simple business website, an online store, or something more custom, don't worry about picking the right category yourself. Describe what you're trying to achieve and who it's for, and we'll tell you honestly which service actually fits — including saying so if what you need is simpler, and cheaper, than you assumed going in.
On Reviews and Social Proof
We don't publish an inflated review count or a star rating that doesn't hold up — we've explained why on our homepage, and we'd rather you read that than see numbers we can't back up. Ask us directly for references if that would help your decision; we're glad to arrange it.
If You Don’t Hear Back Within a Business Day
That shouldn't happen, but if it does — a message genuinely missed, a busy period, anything — follow up. We'd rather you nudge us than assume we're ignoring you; a missed message is a mistake worth catching, not a sign of how seriously we take client communication generally.
More Than One Way to Start the Conversation
WhatsApp is fastest, but if you'd genuinely rather send an email first to gather your thoughts before a back-and-forth conversation, mention that when you message us and we'll work that way instead. The point is getting you a real answer quickly, not forcing a specific channel on you.
Take the Time You Need
Comparing a few providers before committing is a sensible way to make this decision, not something that bothers us. Message several, compare what you get back, and choose whoever actually answers your questions clearly and doesn't pressure you into deciding faster than you're comfortable with.
That’s Genuinely It
No forms to fill, no newsletter signup required to get an answer. Just a message, and a real reply.
If Something Goes Wrong Mid-Project
Most projects run smoothly, but if something genuinely goes wrong — a missed deadline, a misunderstanding about scope — tell us directly and we'll address it the same way we'd want a problem raised with us: plainly, and as early as possible. We'd rather fix a real issue than have a client quietly lose confidence and never say why.
A Genuine Invitation
Even if you're not ready to start a project, feel free to message us just to ask questions — about pricing, about how remote delivery actually works, about anything on this site that isn't clear. There's no obligation attached to asking, and a good question now often saves a misunderstanding later.
For Agencies and Referral Partners
If you're a consultant, accountant or business advisor who regularly has clients asking for web development recommendations, we're open to a straightforward referral relationship — message us to discuss how that could work; we'd rather build that kind of relationship transparently than not at all.
Last Thing
Thank you for reading this far. If you've made it to the bottom of a contact page, you're clearly taking this decision seriously — which is exactly the kind of client relationship we're hoping to build with this service. Message us whenever you're ready.
Frequently Asked Questions
Ready when you are. WhatsApp 0328-4675162 send your project details and we'll reply within a business day.