FBR has updated its IRIS portal to version 2.0 — a completely redesigned interface that has left thousands of taxpayers confused about login, password reset, and return filing. This guide covers everything you need: step-by-step login, the 8 most common errors and their exact fixes, and how to file your Tax Year 2027 income tax return on the new portal.
Security warning: The official FBR IRIS portal is iris.fbr.gov.pk only. Never enter your CNIC, password, or OTP on any other website. FBR never asks for your credentials via WhatsApp, phone call, or SMS.
What is FBR IRIS 2.0?
IRIS (Integrated Revenue Information System) is FBR's official online portal for all tax compliance tasks in Pakistan. Version 2.0 launched in the 2026 tax season brings a redesigned dashboard, improved navigation, and updated forms for Tax Year 2027 (income earned July 1, 2026 – June 30, 2027).
Key things you can do on IRIS 2.0:
- File income tax return (individuals, salaried, business, AOP)
- Register for NTN (National Tax Number)
- Submit wealth statement
- Pay advance tax and withholding tax
- File monthly WHT statements (Form 165)
- Respond to FBR notices
- Check and print ATL (Active Taxpayer List) status
- Apply for tax refunds
How to Login to FBR IRIS 2.0 — Step by Step
Open the Official Portal
Go to iris.fbr.gov.pk in Chrome or Microsoft Edge. Do not use Internet Explorer or old versions of Firefox — they are not compatible with IRIS 2.0.
Enter Your CNIC / NTN
In the Username field, enter your 13-digit CNIC without dashes (e.g. 3520212345678). If you have a separate NTN (for businesses), use that number instead. Do not add spaces or dashes.
Enter Your Password
Type the password you set during registration. Passwords are case-sensitive. If you have never logged in before or forgot your password, see the Password Reset section below.
Complete the Captcha
Enter the characters shown in the captcha image. Click the refresh icon if the characters are unclear. The captcha is case-sensitive.
Click Login
Press the Login button. If your credentials are correct, you will be directed to the IRIS 2.0 dashboard. First-time users may see a profile completion prompt.
If the page loads very slowly, clear your browser cache (Ctrl+Shift+Del in Chrome) and try again. IRIS gets very heavy traffic near tax deadlines in September — login early in the morning for best performance.
How to Reset FBR IRIS Password
If you have forgotten your IRIS password, follow these steps:
Click "Forgot Password"
On the IRIS login page, click the "Forgot Password" or "Reset Password" link below the login button.
Enter CNIC and Registered Contact
Enter your 13-digit CNIC and your registered email address or mobile number. This must be the same contact you used during NTN/IRIS registration.
Receive and Enter OTP
An OTP (one-time password) will be sent to your registered mobile number via SMS. Enter it within 3 minutes — it expires quickly.
Set New Password
Create a new strong password: minimum 8 characters, at least one capital letter, one number, and one special character. Save it securely.
If your mobile number is not registered: You cannot reset your password online. You must visit your nearest Regional Tax Office (RTO) with your original CNIC to update your registered contact and reset access. Kamboh Associates can facilitate this process — WhatsApp 0328-4675162.
8 Most Common IRIS Login Errors — and Exact Fixes
Error 1: "Invalid Credentials"
Fix Re-enter CNIC without dashes or spaces. Check Caps Lock. Try password reset if still fails. Ensure you are using the correct CNIC — not spouse or family member's.
Error 2: "Captcha Incorrect"
Fix Click the captcha refresh button to get a new image. Type exactly as shown — captcha is case-sensitive. If captcha image does not load, clear browser cache and refresh page.
Error 3: "Session Expired" or Page Timeout
Fix IRIS sessions expire after 30 minutes of inactivity. Refresh the login page and log in again. Do not leave IRIS open without activity for extended periods.
Error 4: "Account Blocked / Locked"
Fix IRIS blocks accounts after 5 consecutive failed login attempts. Wait 24 hours for auto-unlock, or use Forgot Password to reset immediately. Contact FBR helpline 051-111-772-772 for urgent unblock.
Error 5: Page Not Loading / Blank Screen
Fix Use Chrome or Edge browser. Disable browser extensions (especially ad blockers). Clear cache and cookies. Try incognito/private mode. If still blank, try a different device or network.
Error 6: "OTP Not Received" During Password Reset
Fix Check if your mobile number registered with FBR is active. OTPs sometimes delay by 2–3 minutes on Telenor/Jazz. Request OTP again after 3 minutes. If number is inactive, visit RTO with CNIC to update contact.
Error 7: Form Not Saving / Spinning Loader
Fix This usually happens during peak hours near September deadline. Try again early morning (6–8am) when server load is low. Save drafts frequently using the "Save" button — do not wait until the end to submit.
Error 8: "CNIC Not Registered" Message
Fix Your CNIC may not be registered on IRIS. Go to "Registration for Unregistered Person" on the login page to complete e-enrollment and get your NTN. Kamboh Associates handles same-day NTN registration.
How to File Income Tax Return on IRIS 2.0 — Tax Year 2027
The income tax return for Tax Year 2027 (income from July 1, 2026 to June 30, 2027) can be filed on IRIS from July 1, 2026. Deadline is September 30, 2026 for individuals and salaried persons.
Login to IRIS 2.0
Login at iris.fbr.gov.pk using your CNIC and password as described above.
Go to "Returns" Section
From the IRIS 2.0 dashboard, click "Returns" in the main menu, then select "Income Tax Return" and choose the relevant tax year (Tax Year 2027 for FY 2026-27 income).
Select Your Return Type
Choose your filer category: Salaried Individual, Business Individual, AOP, or Company. The form sections will load based on your selection. Most employees select "Salaried Individual."
Fill Income Details
Enter your salary income (check Form 16 / tax certificate from employer), any other income sources (rental, profit on debt, business), and deductible expenses. New in 2026: property section requires individual property addresses.
Complete Wealth Statement
Declare all assets (property, vehicles, bank accounts, investments) and liabilities (loans). This is mandatory for individuals with income above Rs 1 million. Values must match your ATL information.
Submit and Download Acknowledgement
Review all figures, click Submit. Download the acknowledgement receipt (e-file confirmation) which serves as proof of filing. Your name will appear on ATL within 48 hours of filing.
All Services Available on IRIS 2.0
| Service | Where to Find on IRIS | Who Needs It |
|---|---|---|
| Income Tax Return | Returns → Income Tax Return | All filers |
| NTN Registration | Registration → Unregistered Person | New taxpayers |
| Wealth Statement | Returns → Wealth Statement | Income above Rs 1M |
| WHT Statement (Form 165) | Withholding → WHT Statement | Employers, agents |
| Advance Tax Payment | Payments → Advance Tax | Business persons, AOP |
| FBR Notice Reply | Correspondence → My Notices | When notice received |
| Tax Refund Application | Returns → Refund Application | Excess WHT paid |
| ATL Status Check | Taxpayer Profile → ATL Status | All taxpayers |
Frequently Asked Questions
Let Us File Your Return — You Relax
IRIS errors, wealth statement confusion, wrong slab applied by employer — we handle it all. Income tax return filing from Rs 3,500. Share your documents on WhatsApp and we file same day.